How can we audit or change our authorized Zendesk user list? March 24, 2023 02:05 Superusers may enter a request to audit, add, or change authorized users by submitting a Zendesk request. Related articles FINDSNAM Zendesk Client User Guide Will Zendesk tickets automatically be closed? What should I do if I had multiple directory logins to Cherwell? How will we retain access to historic tickets & underlying details?